Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error through your local shipping service and would like to end your order, 1st check your e mail and/or spam filter this means you clicked on the correct delivery address and/or URL. Once this offers been done, if you are continue to thinking about continuing, simply answer the email with the details of your request and you will greatly appreciate virtually any assistance you might offer. For technological issues, you might need to get in touch with customer support via their own contact number: (Toll Free). Alternatively, if an individual have any some other questions, you can send us a great email and all of us will do our utmost to be able to assist you.
Your bundle appear at your current door within seven to ten working days. Take note that shipping times may possibly vary from a single courier company to another. Hence, it is, usually preferable to order with a reputable company. To aid ensure your package deal arrives safely, we all always advise that will you sign your own parcel’s “Thanks With regard to Sending” section when it arrives. Your regional delivery services usually are required to clearly display this signature bank confirmation on just about all sent items, including Element Vape items.
As soon as your parcel is here at your entrance, you need to collect it as soon as possible. This is normally done simply by completing a self-addressed, stamped envelope with your return tackle and tracking quantity. Upon arrival, ensure that your unit is totally charged and well prepared to start using it immediately. Do not hold out for your Component Vape product in order to warm up; this cannot be stressed adequate, especially in the case of rechargeable batteries.
As defined in the above section, when shipping in order to UK residents, shipping and delivery is going to be facilitated simply by certainly one of our countrywide network of courier companies, such as DPD, FED EX LOVER or UPS : but please vapinger.com allow for additional fees to be taken into consideration when placing your buy. Customers located within the Republic of eire are not authorized to get online. Inside most cases, consumers located within the particular Republic of Ireland in europe will be unable to purchase the product through the use of credit cards or debit cards. We are currently experiencing some issues with credit card fraud in Europe and certain instances, payments made making use of these methods may possibly be declined or reversed. In addition, all deliveries to be able to EU customers may possibly be subject to taxation and import responsibilities.
When shipping internationally, you should note that traditions procedures are really time-consuming and usually require the assistance of a great independent customs agent. In the situation of an imported product, delivery occasions will be based mostly on your courier’s international delivery support and transit times may greatly exceed our internal shipping estimates. Should you be not sure of expected transit times, please make contact with us immediately. International orders will generally arrive within three to five business days following payment has been received.
For all questions relating to this matter, make sure you note that all queries should be focused towards our company headquarters. Should an individual need to make adjustments or inquire concerning our services inside general, you could do so from anytime during company hours, Monday via Friday, except Saturday, Wednesday, and Thursday night. Should you have got any other concerns, you can both contact our client service team or perhaps one of our sales representatives at the main office. In case you prefer to location your order on-line, you are pleasant to visit our website and follow the particular simple instructions supplied. All billing and ordering information will certainly be provided in the click of a button.
As usually, we strongly suggest that all purchases be paid regarding in full before shipping and delivery or delivery associated with products. Any adjustments to shipping or perhaps delivery policies will probably be clearly indicated upon receipt of payment. In the occasion of a defect in any item, please contact us all right away for a return or replacement. As long because your satisfaction is our number one priority, we all will work with one to make sure that you possess the very best electronic products available.